Can I also get a consultation for the thick earlobe mark from the piercing first?

I am writing to inquire if skin treatment is available even if the area around my ear piercing looks puffy. Since this is a different area from my facial skin concerns, I would like to confirm first if this is a topic that can be discussed at the Maypure Bucheon branch. It seems difficult to determine the exact condition based solely on visible marks, so I am asking about the possibility of treatment before inquiring about a procedure.

When I look up related information, terms like scars and keloids come up, and I realized that I shouldn't immediately assume they are the same condition just because it looks like a small bump. Could I receive a consultation to distinguish whether this is simply a puffy area of ​​skin or if it is a condition that requires further verification? I am wondering if I need to explain it without having already decided on a specific diagnosis.

When consulting, should I mention separately when I had my ears pierced and when the marks first became visible? I think it would be helpful to write down the distinction between cases where the marks have remained similar for a long time and cases where the size or appearance has recently changed. I would also like to know if you check the back of the ears as well as the front, and if I prepare photos, what angles are required.

I should probably describe in detail whether I am experiencing any discomfort, right? If you lump different symptoms like itching, pain, and oozing together and call it a "skin problem," it will be difficult to convey the condition. Even if I don't have any symptoms currently, I am wondering if it would be helpful to organize the timing and products I used if I have experienced recurring discomfort in the past.

I would also like to be informed about whether I am wearing jewelry before booking. Should I remove my earrings for the consultation, or should I mention how recently they were worn or what material they are made of? I would like to ask these questions beforehand, as I think we might need to check separately whether the holes are intact and for any visible marks, before I try to touch or adjust them on my own.

If I am recommended further care or treatment after the consultation, I would like a detailed explanation of the goals. I am curious to know which changes you expect to see regarding height, skin color, or the sensation of itching or pain. Since not all areas may change equally, could I be guided during the consultation on how to prioritize and monitor progress?

I would also like to ask about the possibility of it swelling up again or aspects that require long-term monitoring. Rather than asking if the treatment is a one-time fix, I would like to know how long the condition is monitored depending on the state. I am also wondering if I need to mention during the consultation if I have experienced similar marks or how other wounds have healed in the past.

For those of you who have received treatment for similar earlobe marks, what did you inquire about when making your initial appointment? I always thought of my cheeks or nose when it came to skin concerns, but I'm actually a bit confused about where to ask about my ears as well, haha. I would appreciate it if you could let me know first whether the Bucheon branch treats that area, and if possible, also guide me on what I need to prepare before my visit.