Is it possible to get a consultation if the skin on my neck where my scarf touches becomes itchy and rough?

Scheduled branch to visit: Maypure Ilsan Branch

What should I check first if my neck skin feels rough or itchy when wearing scarves or high-necked clothes in late autumn? I see a lot of information about facial care, but I'm confused about where to inquire about neck skin discomfort. I would like to know first if Maypure Ilsan offers treatment or consultation for these kinds of skin concerns.

If I am only concerned about the area where the clothing touches my skin, would it be helpful if I also mentioned the material and the duration of wear? I do not want to decide on my own whether it is due to the dry season, friction, or some other reason. I intend to explain the location of the discomfort separately and whether it persists even after removing the clothing. I am also curious if you consider items that may come into contact with the neck, such as laundry products or perfume, during the consultation.

I sometimes apply the same products to my neck as I do to my face, but when my skin feels sensitive, would it be better to have the products I used checked first? I am unsure whether I need to list only the new products I added, or if I should also mention the products I usually use. Rather than changing multiple products at once, I would like to know what information I should organize to help identify the cause.

I am wondering if it is okay to look into exfoliation or elasticity treatments first, simply because my skin texture is rough. It seems like I might need to address the itching or tightness first rather than focusing on cosmetic changes right now. It would be easier to understand if you could explain during the consultation by separating the areas requiring medical treatment from the treatments I can consider later. If it is difficult to assess the condition at this branch, I would also like guidance on what other treatments I should look into.

If I visit the Ilsan branch, would it be okay if I brought a photo from the day my skin was uncomfortable and a note describing the material of the clothes I was wearing at the time? Since my skin might look fine on the day of my appointment, I would like to explain the situation from my daily life. Rather than deciding on my own whether I should avoid scarves at all costs, I would like to hear advice tailored to my condition. Please let me know if a consultation for neck skin is available and what I should prepare before making an appointment. I will make sure to organize and include any important details, such as when it started, whether it looks red, and whether it is uncomfortable at night. I am also curious if it is okay to manage my face and neck using the same standards.