Is it possible to get a skin consultation even if the area around the earring hole feels puffy?

Planned branch to visit: Maypure Mia Branch

I am wondering what kind of consultation I should seek if the skin around the earring hole feels puffy to the touch or looks rough. I think there is a difference between seeing only small marks on the surface and feeling a hard area inside. Rather than assuming it is just a simple mark and immediately looking into cosmetic procedures, I would like to have the condition checked first.

Would it be helpful to mention when I got my ears pierced and how often I wear earrings during the consultation? I am also wondering if I need to differentiate between cases where I was fine for a long time but recently became uncomfortable, and cases where the same condition has persisted from the beginning. It would be good to also summarize details such as whether there was a difference after changing earrings and how they look on days when I don't wear them.

Would the necessary checks differ depending on whether the condition is on only one side or similar on both, and whether it is painful or itchy to the touch? I think it would be difficult for me to distinguish on my own between discomfort caused by the earring material and marks left on the skin. Although it is a small area, the condition could change if I keep touching it, so I would like guidance on what to observe and what actions to avoid before the consultation.

If I prepare photos, I am wondering if I need to include the back of the earlobe as well as the front. It might not be clearly visible from the front, but it could appear plump from the side. I am not seeking a diagnosis based on the photos alone; I would like to prepare them as materials to explain how they have changed since my initial appearance. Please also confirm whether it is better to visit with earrings on or if I should remove them beforehand.

When considering management or procedures, I would like to know if you only look at color or size, or if you also check for any skin discomfort first. I am curious if there are ways to manage the condition without further irritation, rather than just aiming for immediate removal. After a consultation, I would like to hear about the available options and the reasons behind recommending each method before making a decision.

I would like to first inquire if it is possible to consult about skin changes around the earring piercings at the Mia branch. If a different medical approach is more appropriate, I would appreciate it if you could also advise on the appropriate course of action. Since it is a small area, it is easy to keep putting off addressing it, but I think it would be helpful to record even minor changes and explain them. I am writing this to clarify the distinction between what can be managed at home and what requires a medical examination.