My acne marks have turned into brown blemishes that don't go away easily. I am curious about the collagen toning cycle and downtime.

My biggest concern is that even after the acne breakouts subsided, brown, blemish-like marks remained on my cheeks and chin for several months. The areas where only redness remained seem to be fading little by little, but the brown marks aren't disappearing easily, so I am asking for a consultation because I am wondering if I need a treatment that addresses the pigmentation as well.

I have three questions. First, I would like to know the recommended treatment cycle for collagen toning or pigmentation toning when acne marks are a mix of red marks and brown blemishes. Second, I would like to know how many days the downtime is after the procedure, such as for redness or peeling, and whether I can wash my face or apply makeup immediately the next day. Third, I am currently experiencing breakouts on my chin; I would like to know if starting toning at the same time would cause irritation.

I usually receive soothing treatments and only use gentle moisturizers at home. I am wondering if it is better to do treatments like extraction or Aqua Peel first and then toning later, or if it is okay to do them together. Since I tend to have melasma, I would like to consult on a treatment that is less irritating. I would also like to inquire how the pigmentation condition is assessed during the initial consultation, and whether I can schedule a time for the weekend or Friday evening due to my work schedule.